New Arrival

CAUDALIE Premier Cru The Serum

£85.00 + £5.95 UK Delivery on orders under £100

Size: 30ml In stock

30ml

30ml 30ml

View full details

£85.00 + £5.95 UK Delivery on orders under £100

Free UK Delivery
over £100 Free Click & Collect
in Southwold

Free Gift wrapping
available

UK	£5.95 Free on orders over £100
Pick up in Store	Free
Europe	£22
USA	£30
Worldwide	£30

Most orders are dispatched from our store or warehouse in the UK within 1-2 working days (Monday-Friday, excluding bank or local holidays). You will receive a dispatch confirmation and courier tracking email when your order leaves us.

Orders are then delivered by our chosen courier partners, in the UK this usually takes 1 working day, to Europe 2-3 working days, to USA 3-4 working days and further afield it can take 4-6 days.

For orders being delivered outside the UK, we'll pre-pay your import duties and taxes - meaning there are no additional costs to pay. Duty charges are included in the product prices shown when shopping in USD ($) or EUR (€).

Undelivered orders which are returned to us will be refunded, excluding delivery charges.

We cannot recall packages or change delivery details on a package leaves us - but occasionally our courier partners may have options to delay delivery or use a local pick up point.

Please note we are unable to ship cosmetics to Spain

Although we hope you love your order, we understand there may be times when you need to return items to us. You have 14 days from the date of receiving your order to pop it back to us for a refund.

We kindly ask that all items are returned in their original condition, unworn/unused with their original tags/packaging. The cost of returns are the responsibility of the customer, we recommend that you send the returns by recorded delivery.

- Swimwear pieces are refundable as long as the hygiene sticker has not been removed.

- Pants/knickers and boxers are non returnable unless faulty.

- Earrings are non returnable unless faulty.

CHRISTMAS RETURNS POLICY

We are operating an extended online returns policy for purchases made for gifts, where items can be returned or exchanged until Friday 9th January 2026

RETURNS PROCEDURE:

1. Complete the returns card that came with your order

2. Place the returns card and item(s) you wish to return in their original packaging

3. Our parcel bags can be re-used and resealed using the second sticky strip. Or you can use your own suitable packaging so that the items are completely protected. Our large parcel boxes (normally used for outerwear or multiple items), can be used to return your goods. We recommend that you tape the box to secure closure

4. Once packaged up, address your parcel and send it to:

Collen and Clare Online

The Warehouse

12 High Street

Kessingland

NR33 7QG

Via the post office or courier of your choice. (We recommend that you obtain proof of postage).

5. Ensure you are returning within the 14 day time frame. We are pretty speedy, so will typically turn around refunds within 1-3 working days. You will receive an email to confirm once the refund has been processed. Please note that during busy periods, such as Christmas and sale season, this time period may be extended.

FAULTY ITEMS:

On the rare occasion, there is a problem with an item, please contact us we are here to help.

Items are classified as faulty if they are received damaged or where a manufacturing fault occurs. The faulty returns process will depend on the brand so please contact us for advice.

Please note that items that are damaged as a result of wear and tear are not considered to be faulty.

In the first instance, please send photographs of the fault to online@collenandclare.com stating the problem and your order details, or if you have purchased in store, proof of purchase or receipt details.

INTERNATION RETURNS

Cost £30.00 using DHL Express Returns

Whilst we cannot cover the cost of returns, we have tried to make it as easy as possible. Should you need to return an international order, we strongly suggest using the DHL Express returns label included in your parcel. Please follow the link https://mydhl.express.dhl/ and enter the return waybill number from your label.

Using DHL Express returns service is flexible and easy, they will collect from your door. We will deduct £30.00 from your refund total once the goods have been returned to us. However should you wish to return an order using a different service, we ask that you email us with tracking information.

You have 14 days from the date of receiving your order to send it back to us for a refund.

As with any order, we kindly ask that all items are returned in their original condition, unworn/unused with their original tags/packaging.

- Swimwear pieces are refundable as long as the hygiene sticker has not been removed.
- Pants/knickers and boxers are non returnable unless faulty.
- Earrings are non returnable unless faulty.

The Serum Premier Cru offers the skin immediate and intense hydration thanks to its high concentration of hyaluronic acids (high and low molecular weight). Its formula is also enriched in firming sugars that provide an immediate effect visible after 3 minutes and for up to 6 hours.

Viniferine : A Caudalie patented ingredient derived from vine sap, which provides an exceptional dark spot correcting action that is 62 times* more effective than vitamin C. *In vitro test on the inhibiting action of Viniferine on tyrosinase.

Niacinamides : Better known as Vitamin B3, it diminishes enlarged pores and soothes skin.

Longevity PatentCaudalie x Harvard Medical School* : Activated by resveratrol. The patent stimulates longevity proteins Sirtuins x128** to enhance skin performance and its production of collagen, hyaluronic acid, and elastin. *Patent co-filed with Harvard University, N°FR21/04931. **In vitro test on ingredients.

Skin type : All skin types
Concern : Ultimate Anti-ageing
Texture : Serum
Key ingredients : Viniferine, Niacinamides, Longevity PatentCaudalie x Harvard Medical School*
Use : Morning and night, before your cream
98% natural origin ingredients
98% natural origin ingredients
Non-comedogenic
Tested under dermatological supervision
Vegan
Yuka score: Excellent
100% natural-origin fragrance

Product code: 456

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