NATURAL HAPPY FAMILY Oh Baby Balm in Winter Rose

New Arrival

NATURAL HAPPY FAMILY Oh Baby Balm
Winter Rose

£25.00 + £5.95 UK Delivery on orders under £100

Colour: Winter Rose

Size: 50ml In stock

50ml

View full details

£25.00 + £5.95 UK Delivery on orders under £100

Free UK Delivery
over £100 Free Click & Collect
in Southwold

Free Gift wrapping
available

UK	£5.95 Free on orders over £100
Pick up in Store	Free
Europe	£22
USA	£30
Worldwide	£30

Most orders are dispatched from our store or warehouse in the UK within 1-2 working days (Monday-Friday, excluding bank or local holidays). You will receive a dispatch confirmation and courier tracking email when your order leaves us.

Orders are then delivered by our chosen courier partners, in the UK this usually takes 1 working day, to Europe 2-3 working days, to USA 3-4 working days and further afield it can take 4-6 days.

For orders being delivered outside the UK, we'll pre-pay your import duties and taxes - meaning there are no additional costs to pay. Duty charges are included in the product prices shown when shopping in USD ($) or EUR (€).

Undelivered orders which are returned to us will be refunded, excluding delivery charges.

We cannot recall packages or change delivery details on a package leaves us - but occasionally our courier partners may have options to delay delivery or use a local pick up point.

Please note we are unable to ship cosmetics to Spain

Although we hope you love your order, we understand there may be times when you need to return items to us. You have 14 days from the date of receiving your order to pop it back to us for a refund.

We kindly ask that all items are returned in their original condition, unworn/unused with their original tags/packaging. The cost of returns are the responsibility of the customer, we recommend that you send the returns by recorded delivery.

- Swimwear pieces are refundable as long as the hygiene sticker has not been removed.

- Pants/knickers and boxers are non returnable unless faulty.

- Earrings are non returnable unless faulty.

CHRISTMAS RETURNS POLICY

We are operating an extended online returns policy for purchases made for gifts, where items can be returned or exchanged until Friday 9th January 2026

RETURNS PROCEDURE:

1. Complete the returns card that came with your order

2. Place the returns card and item(s) you wish to return in their original packaging

3. Our parcel bags can be re-used and resealed using the second sticky strip. Or you can use your own suitable packaging so that the items are completely protected. Our large parcel boxes (normally used for outerwear or multiple items), can be used to return your goods. We recommend that you tape the box to secure closure

4. Once packaged up, address your parcel and send it to:

Collen and Clare Online

The Warehouse

12 High Street

Kessingland

NR33 7QG

Via the post office or courier of your choice. (We recommend that you obtain proof of postage).

5. Ensure you are returning within the 14 day time frame. We are pretty speedy, so will typically turn around refunds within 1-3 working days. You will receive an email to confirm once the refund has been processed. Please note that during busy periods, such as Christmas and sale season, this time period may be extended.

FAULTY ITEMS:

On the rare occasion, there is a problem with an item, please contact us we are here to help.

Items are classified as faulty if they are received damaged or where a manufacturing fault occurs. The faulty returns process will depend on the brand so please contact us for advice.

Please note that items that are damaged as a result of wear and tear are not considered to be faulty.

In the first instance, please send photographs of the fault to online@collenandclare.com stating the problem and your order details, or if you have purchased in store, proof of purchase or receipt details.

INTERNATION RETURNS

Cost £30.00 using DHL Express Returns

Whilst we cannot cover the cost of returns, we have tried to make it as easy as possible. Should you need to return an international order, we strongly suggest using the DHL Express returns label included in your parcel. Please follow the link https://mydhl.express.dhl/ and enter the return waybill number from your label.

Using DHL Express returns service is flexible and easy, they will collect from your door. We will deduct £30.00 from your refund total once the goods have been returned to us. However should you wish to return an order using a different service, we ask that you email us with tracking information.

You have 14 days from the date of receiving your order to send it back to us for a refund.

As with any order, we kindly ask that all items are returned in their original condition, unworn/unused with their original tags/packaging.

- Swimwear pieces are refundable as long as the hygiene sticker has not been removed.
- Pants/knickers and boxers are non returnable unless faulty.
- Earrings are non returnable unless faulty.

Pamper your skin with our silky-smooth whipped tallow cream that melts like butter, delivering deep, lasting nourishment from nature’s most powerful moisturizer — grass-fed, pasture-raised tallow.

Infused with rose hip seed oil and cranberry seed oil, this nutrient-rich blend boosts skin regeneration, improves elasticity, and helps reduce the appearance of scars and fine lines. Clove adds gentle antibacterial and antioxidant benefits, while its warm, spicy aroma gives a charming, deep, Christmasy feel, perfect for cosy winter self-care.

Rich in Vitamins A, D, E, K & B12 and Omega-9, it soothes and restores even the most sensitive skin, calming acne, stretch marks, eczema, psoriasis, and diaper rash, while leaving skin soft, supple, and radiant.

Delicately scented with luxurious rose and blended with therapeutic-grade essential oils — Rose, Orange, Frankincense & Clove Bud — each application offers a spa-like, sensorial experience.

Handcrafted in small batches to ensure purity, freshness, and perfection.

Soft. Nourishing. Sensitive-skin safe. Naturally radiant — the way your skin was meant to be.

Ingredients:
Organic Grass-Fed & Finished Beef Tallow (no hormones or antibiotics), Organic Extra Virgin Olive Oil, Organic Rose hip Seed Oil, Organic Cranberry Seed Oil, Therapeutic Grade Organic Essential Oils (Rose, Orange, Frankincense, Clove Bud)

Product code: OHBABYBALM