
COLLEN & CLARE Charity Fashion Event - Wednesday 26th November 2025
Size guide
| UK | £5.95 Free on orders over £100 |
| Pick up in Store | Free |
| Europe | £22 |
| USA | £30 |
| Worldwide | £30 |
Most orders are dispatched from our store or warehouse in the UK within 1-2 working days (Monday-Friday, excluding bank or local holidays). You will receive a dispatch confirmation and courier tracking email when your order leaves us.
Orders are then delivered by our chosen courier partners, in the UK this usually takes 1 working day, to Europe 2-3 working days, to USA 3-4 working days and further afield it can take 4-6 days.
For orders being delivered outside the UK, we'll pre-pay your import duties and taxes - meaning there are no additional costs to pay. Duty charges are included in the product prices shown when shopping in USD ($) or EUR (€).
For orders being delivered outside the UK, VAT will be removed at checkout and your order will be shipped DDU - duties and taxes are charged at time of import, and you will receive details from DHL about any fees due.
Please note our charges are for delivery only and all duties and taxes (where applicable) are the responsibility of the customer. By placing an order for an international delivery, you are agreeing to our terms. If any parcels are refused at customs, the customer will be liable to any further costs for the return of this order which will be deducted from your refund amount.
Undelivered orders which are returned to us will be refunded, excluding delivery charges.
We cannot recall packages or change delivery details on a package leaves us - but occasionally our courier partners may have options to delay delivery or use a local pick up point.
Please note we are unable to ship cosmetics to Spain
As with any order, we kindly ask that all items are returned in their original condition, unworn/unused with their original tags/packaging.
- Swimwear pieces are refundable as long as the hygiene sticker has not been removed.
- Pants/knickers and boxers are non returnable unless faulty.
- Earrings are non returnable unless faulty.
Join us for a Charity Lunch with Fashion at The Swan Hotel, Southwold on Wednesday 26th November 2025 at 12 Noon.
Tickets £45 include a welcome drink, lunch and pudding in the iconic Still Room of The Swan Hotel.
We will be wandering through with some key looks from our current collection and then after lunch you can join us in the store for an exclusive 15% Off any purchases on the day.
Part of the ticket price and all raffle proceeds will be sent to Addenbroke's Charitable Trust - Liver Transplant Unit and The Rosie, Maternity Hospital.
We will finalise your menu options closer to the date.
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