Online Returns Policy


We hope that you are 100% satisfied with your purchase, if however you wish to return an item for an exchange, credit note or refund, then we recommend that you send it via recorded delivery for proof of postage, with your completed "sorry I'm sending this back" card, within 14 days of receiving the goods.

Please note that post and packaging charges cannot be refunded and that items are returned at your own risk.

All items returned must be unworn or unused with their original tags still attached. 

For any queries or advice regarding our online returns policy please email:

Returns Address: Collen & Clare Returns, The Warehouse, 12 High Street, Kessingland, Suffolk NR33 7QG United Kingdom